
Customer
Achmea Australia
Risk Management through the perspective of South Australia client
Farming isn’t just a job, it’s a way of life, often passed down through generations. It comes with many rewards but also challenges that require resilience, resourcefulness, and dependable support. Achmea Farm Insurance client Terry Buckley, a fourth-generation potato farmer in South Australia, knows the importance of managing risks to protect his farm and his family’s legacy.
Achmea
All Customer Communications Digitally Accessible
As of 28 June 2025, new Dutch legislation on digital accessibility is in effect. This new law, based on the European Accessibility Act (EAA), aims to ensure that people with disabilities can access our digital services and products just as easily as everyone else.
Interamerican
Interamerican expands leadership in roadside assistance with Europ Assistance Greece
Interamerican acquired Europ Assistance Greece, consolidating its leadership in roadside assistance services. This strategic move at the end of 2024 marked a key milestone, highlighting the company’s commitment to delivering integrated, high-quality solutions through its own modern mobility ecosystem.
Union
New Travel Insurance Campaign
We’ve launched a brand-new advertising campaign for the travel insurance season, now running on both radio and TV. What makes this campaign special is that we used AI-powered testing to optimize our messaging — helping us target the right audience more effectively and communicate more clearly.
Eureko Sigorta
Three Awards from the Customer Centricity World Series!
Following our 2022 recognition for “Best Digital Strategy,” Eureko Sigorta has once again stood out on the global stage with innovative and impactful projects. In the fifth edition of the Customer Centricity World Series — one of the most prestigious international award programmes in the field of customer experience — we achieved a significant milestone by winning three awards across different categories!
